Support

No. As a guest, everything you log stays on your phone and never leaves it. An account (email and password, or Sign in with Apple) syncs your logs to the cloud so you can restore them on a new device and use the AI analysis and place search. When you create an account, the logs you built as a guest are moved into it.

Open the Premium screen in the app and tap “Restore purchases”. Make sure you are signed in to the same Apple ID (or Google account) you bought with. If it still does not unlock, email us with the purchase receipt from Apple or Google.

Subscriptions are managed by Apple or Google, not by us. On iOS open Settings → your name → Subscriptions, pick Log App and cancel; on Android use Google Play → Payments & subscriptions. Cancel at least 24 hours before the renewal date. Deleting the app does not cancel the subscription.

In the app open Settings → Delete account. You confirm with your password (or a fresh Apple sign-in), and the app deletes every log, entry, photo, sketch and voice note and then the account itself. This cannot be undone. If you cannot get into the app, email klemens@hechenbros.com from the address you signed up with and we delete it for you. As a guest, deleting the app deletes your data, and “Reset all data” in the settings does the same without uninstalling.

Not from inside the app yet; export is on the roadmap and you can vote for it. Until then, email us from your account address and we send you a copy of your logs and entries as JSON.

Each log can have its own reminder (daily, on chosen weekdays, or every few days) set in the log’s settings. Reminders are scheduled locally on your device, so they need the system notification permission but no internet connection and no account. Optional smart nudges warn you when a streak is about to break or when you have not logged for a while; both are off by default and can be switched off per log.

Guest data: only on your device. Account data: in Firebase (Google) under your user ID, readable only through your signed-in session. The AI analysis sends a text summary of one log to Anthropic when you ask for it, nothing else. The full picture is in the privacy policy.

English and German. The app follows your device language; you can override it in the settings.